✦ Terms & Conditions ✦

UMDA DECOR is a Pakistan-based décor and gifting brand specializing in laser-cut products, customized gifts, home décor, office accessories and creative lifestyle items. Throughout this website, the terms “we,” “our” and “us” refer to UMDA DECOR. The terms “customer,” “user” and “you” refer to visitors, account holders and purchasers using our website or services.

By using this website, creating an account, subscribing to our newsletter, submitting a form or placing an order, you confirm that:

• You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
• Information supplied by you is accurate, current and complete.
• You agree to comply with applicable laws and regulations of Pakistan.
• You will use the website and its services only for lawful purposes.

UMDA DECOR may offer physical products, customized items, promotional campaigns, digital content and informational blog content.

We reserve the right to:

• Modify or discontinue products or services.
• Limit the quantity of any product available for purchase.
• Refuse, hold or cancel an order where reasonably necessary.
• Change product pricing, promotions or availability.
• Correct product descriptions, pricing or technical errors.

Customers are responsible for reviewing all customization details before approving an order.

For customized orders, a 50% advance payment is required to process the order. Once the design is finalized and the product is ready for delivery, the remaining 50% balance must be paid via bank transfer, EasyPaisa, JazzCash, or Cash on Delivery. For larger or high-value customized orders, an advance payment of up to 75% may be required, depending on the total order value and customization requirements.

Unless stated otherwise, prices displayed on the website are
shown in Pakistani Rupees (PKR).

Available payment methods may include:

• Cash on Delivery (COD)
• EasyPaisa
• JazzCash
• Bank transfer

Delivery charges, taxes, transaction charges, COD handling fees or other applicable charges may be added where stated during checkout or order confirmation.

UMDA DECOR may hold or cancel orders affected by pricing errors, technical mistakes, payment failure, suspected fraud or unusual purchasing activity.

Delivery times shown on the website are estimates and may
be affected by:

• Courier operations and service availability
• Public holidays and Eid periods
• Weather conditions
• Remote delivery locations
• Strikes, emergencies or national events
• Incorrect or incomplete customer information

Customers are responsible for providing an accurate address, city and active contact number. UMDA DECOR is not responsible for delays or failed delivery caused by incorrect information or an unavailable recipient.

Complete delivery terms are available on our

Shipping Policy page →

Returns and exchanges are governed by our official return, refund and exchange policy available on the website.

Customized and personalized products are generally non-returnable unless they arrive damaged, defective or incorrectly produced by UMDA DECOR.

A claim may require:

• Clear photographs of the product
• Photographs of the parcel and packaging
• A continuous unboxing video
• Order number and delivery information
• Notification within the applicable claim period

Please review our

Refund & Returns Policy →

Unless otherwise stated, website content and original brand materials are owned by or licensed to UMDA DECOR.

Protected materials may include:

• Original product designs
• Logos, brand names and brand elements
• Product photographs and graphics
• Website layouts and written content
• Blog articles and guides
• Product descriptions
• Videos and social-media content

Unauthorized copying, reproduction, redistribution, resale, modification or commercial use is prohibited without prior written permission.

Users agree not to:

• Use the website for unlawful or fraudulent activities.
• Submit false, incomplete or misleading information.
• Attempt unauthorized access to website systems or accounts.
• Upload malicious software, viruses or harmful code.
• Abuse, harass, threaten or impersonate staff or other users.
• Copy or exploit website content without permission.
• Interfere with website performance, security or availability.

A violation may result in restricted website access, account suspension, cancellation of orders or further action where necessary.

UMDA DECOR may publish articles, tutorials, décor inspiration, gifting suggestions, product information and other educational or promotional content.

While we aim to provide useful and accurate information, we do not guarantee that all content will always be complete, current or error-free.

Users should independently verify important information before making decisions based on website or blog content.

Our website may include links to payment providers, couriers, social-media platforms or other third-party websites and resources.

UMDA DECOR is not responsible for:

• Third-party website content
• External privacy or security practices
• Third-party product or service availability
• External charges, losses or service failures
• Changes made by third-party platforms

Customers should review the terms and policies of third-party services before using them.

Personal information submitted through our website is handled according to our Privacy Policy.

Information may be used for:

• Order processing and fulfilment
• Customer support
• Optional marketing communications
• Fraud prevention and website security
• Website analytics and service improvement

Please review our

Privacy Policy →

To the extent permitted under applicable law, UMDA DECOR will not be responsible for indirect, incidental, special or consequential loss arising from:

• Website interruptions or temporary unavailability
• Courier or delivery delays
• Incorrect use or misuse of a product
• Technical errors or corrupted website information
• Third-party service failures
• Loss of data, opportunity, revenue or business

Customers are responsible for using products according to their intended purpose and any supplied care or safety instructions.

Products, services and website content are provided on an “as available” and “as is” basis, subject to applicable law.

UMDA DECOR does not guarantee uninterrupted website access,continuous product availability, complete accuracy or error-free operation at all times.

These Terms & Conditions will be governed and interpreted according to the applicable laws of the Islamic Republic of Pakistan.

Any dispute arising from use of the website, services or products will be handled through the appropriate courts or authorities in Pakistan, subject to applicable law.

UMDA DECOR may update, modify or replace these Terms & Conditions to reflect changes in our website, products, services or operations.

Updated terms become effective when published on this page, unless another effective date is stated.

Customers and visitors are encouraged to review this page periodically.